Why are we changing our prices?
August 10th, 2016
Scoot has changed so much in the 18 months since we last changed our prices. We have doubled the number of scoots on the road, we have vastly expanded our service area, and we have introduced several new types of scoots. And those changes are going to continue over the coming year.
You, our riders, have changed too, even if you don’t realize it. There are A LOT more of you, you are taking more, shorter rides, and you are using Scoot a lot more for work, like commuting and making deliveries.
You have also told us what needs to be fixed, like not charging you for an hour of scooting if you only rode for 35 minutes, not charging you a monthly membership fee if you just want to pay when you scoot, and making it possible for you to get a scoot more often, especially during commute times, even if you have to pay a bit more.
So we are making some changes to how much Scoot costs:
1. To keep things simple, we are discontinuing monthly subscription plans. All new riders will pay the same prices.
2. Scoot rides up to 30 minutes long will be just $3 most hours of the day.
3. After the first 30 minutes of your ride, you will be charged just 10¢ per minute. No more half-hour pricing after the first 30 minutes.
4. At commute hours (7-10am and 4-7pm M-F) rides up to 30 minutes will cost $5, plus 10¢ per minute after that. This will help keep the fastest commute in San Francisco available to people who really need to get to work fast.
5. Finally, to improve scoot availability, we are no longer offering deeply discounted all-day and all-night rides.
We are still the fastest transportation service in the city, and we are still the cheapest (except for Muni). We are opening up new parking locations and adding 100 scoots a month to the fleet, so scooting is only going to get easier and better.
Some of you may be wondering why we can’t let our earlier customers keep paying the same old prices and only change prices for new customers. Because we only have so many scoots, when someone uses a scoot, other people can’t, so all our riders need to pay similar amounts to use the service. Each scoot needs to support itself for our service to expand to more scoots and more places, which is what we all want.
We are so grateful to all of you who have come along for the ride and made this amazing new transportation service possible.
Michael & Team Scoot