Stories > Scoot Community Mode

Scoot Community Mode

May 31st, 2020

Tell us what’s wrong

We work hard to ensure that our vehicles are always parked well and ready to ride. If for some reason there is an issue or a collision, please follow the instructions below to submit a report to us at hello@scoot.co. Your report will help us to improve operations within the community and keep everyone safe and happy on the road. Thank you! 

Improperly parked Scoot

  • Provide the scooter ID
  • Take a photo
  • Share location
  • What happened?
    • Blocking accessibility
    • Multiple stacked
    • On private property
    • Tipped over
    • Other

Damaged Scoot

  • Provide the scooter ID
  • Take a photo
  • Share location
  • What happened?
    • No QR code
    • Brakes
    • Throttle
    • Kickstand
    • Other

Report a collision

  • Provide the scooter ID
  • Take a photo
  • Share location
  • What happened?

 

Get help

  • Please send your report to hello@scoot.co and we will get back to you with support. Thank you for helping to keep our community safe and clean.