Scoot and Las Condes: A Public/Private Alliance for Sustainable Mobility
April 22nd, 2019
The Municipality of Las Condes, Santiago, with the support of Scoot, has launched a pilot program called, “The Holland Plan”, introducing a shared transit zones in the area of El Golf. In these areas, the maximum speed limit is now 30 kilometers/hour (around 18 miles/hour), a significant reduction in speed intended to create a safe space for all types of light vehicles to travel. As part of the pilot, the Municipality has also created a safety enforcement team to oversee the use of the area, and has selected electric Scoot Kicks as the vehicle of choice for the team.
Scoot was founded in San Francisco, California, in 2012 with the goal of making electric vehicles available to everyone as a way to reduce traffic, pollution and climate change in cities. Founded by Michael Keating, an urban planner and Harvard Business School alumnus, Scoot started with a small fleet of electric Scoot Motos, or mopeds, that could be rented through an app. Today, Scoot has expanded to Santiago and Barcelona and runs a fleet of thousands of electric vehicles across the three cities, including motos, e-bikes and kick scooters.
Scoot launched in Las Condes, Santiago, in October 2018, with permission to operate and a commitment to run a responsible and organized shared electric mobility company. Beginning with a fleet of 150 Scoot Kicks, Scoot quickly expanded to nearly 1,000 vehicles available across a collection of communes of Santiago. Today, riders make thousands of trips every week on Scoot Kicks. Replacing cars with electric vehicles helps to reduce urban congestion and decrease CO2 emissions.
Scoot’s shared electric vehicles have quickly become an important part of the urban transportation ecosystem of Las Condes. Initial concerns around inappropriate parking and riding on sidewalks was remedied by Scoot from the start. To ensure orderly parking of vehicles, last year Scoot developed an industry-first smart lock, requiring all riders to properly park at bike racks and other approved infrastructure. Complaint rates received by the city were significantly reduced, and continue to decline due to Scoot’s dedicated operations and customer care team.
Riders are instructed on proper riding in bike lanes during signup and orientation. To continuously improve rider behavior, Scoot launched the #MuéveteConRespeto (#MoveWithRespect) campaign in Santiago. This campaign encourages respectful behavior such as proper riding in bike lanes and awareness of the most important users of city streets: the pedestrian.
The Municipality of Las Condes and Scoot working together on this pilot is a modern example of the importance of creating public/private partnership for sustainable mobility solutions. Scoot, in addition to other shared mobility providers in Santiago, have introduced thousands of kick scooters and bicycles to the residents of Las Condes in the past year. The success of these programs demonstrate the demand for sustainable services that replace car trips. The launch of the “Holland Plan” is a result of the successful partnership between the Municipality and Scoot working together to build a better city for all residents and riders.